Frequently Asked Questions

Get answers to common questions about Permanent Necklace Service.

Most clients report only mild, brief discomfort during measurement and welding. The technician works quickly and carefully; a topical numbing gel can be offered on request. Expect slight redness that subsides within hours, with minimal aftercare required.

Appointments typically last 20–45 minutes depending on chain style and customization. Measurement, fitting, and welding are efficient; allow extra time for consultation, metal selection, and aftercare instructions to ensure perfect long-term results.

We offer sterling silver, 14k gold-filled, and solid gold options, plus stainless steel for durability. Your technician will explain care differences, hypoallergenic considerations, and matching finishes so you can choose a metal that suits your style and lifestyle.

Yes—removal or resizing requires professional assistance. We can cut and re-weld chains for adjustments or replacement. Attempting at-home removal risks damage. Schedule a revisit so our technicians can safely modify or replace your permanent necklace without compromising your skin or the jewelry.

Keep the area clean and dry for 24–48 hours. Avoid chlorinated pools and harsh chemicals for several days. Gently clean and pat the chain dry, and follow any personalized instructions we provide to promote healing and long-term wear.

We assess skin sensitivity during consultation and recommend hypoallergenic metals like solid gold or surgical stainless steel. If you have metal allergies, inform us beforehand. Patch testing or alternative finishes can be arranged to minimize irritation and ensure a safe, comfortable experience.